Shipping policy

Shipping policy

Last updated: July 26, 2026

Where we ship

QuietGlow currently accepts and ships orders within the United States only. Checkout does not offer delivery to other countries.

Order processing

After an order is accepted, it is sent for fulfillment. Processing time can vary with product availability, order volume, weekends, and holidays. You will receive order and shipping updates at the email address provided during checkout.

Shipping cost

Free standard shipping is currently available for QuietGlow orders. Any applicable charge will be displayed before you complete checkout.

Delivery estimates

Delivery dates shown at checkout or in tracking communications are estimates, not guarantees. Carrier capacity, weather, destination, and events outside our control can affect timing.

Tracking

When tracking is available, it will be sent after the carrier accepts the shipment. Tracking can take a short time to begin showing movement.

Address changes

Please check your shipping address before ordering. Contact us as soon as possible if it needs to be corrected. We cannot guarantee an address can be changed after fulfillment begins, and customers may be responsible for reshipping costs caused by an incorrect address.

Delayed, lost, or damaged shipments

If tracking has not updated for an extended period, or an order arrives damaged, email zarkkhan90@icloud.com with your order number and relevant photos. We will review the shipment and work with the fulfillment partner or carrier on the appropriate next step.

For returns and refunds, see our Return and Refund Policy.